Refund policy

30-Day Money-Back Guarantee

We want you to feel confident trying StarBoost. You have 30 days from the date your order is delivered to request a return.

If you're not satisfied with your StarBoost purchase, you can return it within this 30-day period for a full refund of the amount paid for the returned StarBoost product.

To start a return, contact us at hello@yourstarboost.com and include your order number. Please do not send your return before contacting us, as we'll provide you with the return instructions.

Once we receive and inspect your return, we'll issue the approved refund to your original payment method. Please remember that it may take additional time for your bank or credit card company to process and post the refund.

You can always contact us with any return questions at hello@yourstarboost.com.

Damages and Issues

Please inspect your order upon delivery and contact us as soon as possible if your StarBoost is defective, damaged, or if you receive the wrong item. Please include your order number and clear photos and/or videos showing the issue so we can evaluate it and make it right.

Sale and Discounted Items

Sale or discounted StarBoost purchases remain eligible for our 30-Day Money-Back Guarantee.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we've received and inspected your return and let you know when your refund has been approved. Once approved, we'll issue the refund to your original payment method.

Please remember that your bank or credit card company may require additional time to process and post the refund to your account.

If you have any questions about your refund, please contact us at hello@yourstarboost.com.

Digital Products

The Local Business Growth Playbook is a digital product delivered electronically by email and is not physically shipped.

If you received the Playbook for FREE as part of a qualifying StarBoost offer, it does not reduce or affect the refund amount of an eligible StarBoost return.

If you purchased the Playbook separately and have a refund-related question, please contact us at hello@yourstarboost.com.